Williams Automotive
CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
OUR REVIEWS
J L, 06/20/2024Used to go to the actual car dealership for service, but so glad to have found William's! I have a 2013 honda accord, and they've always done solid work. Prices are very reasonable. Scheduling is pretty easy - I usually call 1-2 weeks prior to whatever I need done. Staff is friendly, but what I appreciate most is that they don't try and push other services onto you (like how it felt at the dealerships). From my few experiences here, they've completed the services I booked for, and would only recommend something if they felt like it was needed in the future. I appreciate their professionalism and their honesty and will definitely continue to bring my cars here. Only thing to note is there is not really a waiting area here - they have some old chairs to sit in, but not much else. I've waited here before for a simple oil change, but for anything longer, I'd plan to have another ride come to get you, or uber.
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