Williams Automotive
CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
OUR REVIEWS
Ventura, CA
Sara Eghtessadi, 05/22/2026As a young woman, finding a mechanic who doesn’t talk down to you or try to upsell you feels like finding a unicorn. Williams Automotive is genuinely the place all dads should send their daughters if they want them taken care of honestly. I first came here in September 2024 for the 100k maintenance on my trusty 2017 Honda Accord, and Scott walked me through exactly what actually needed to be done — and more importantly, what I could skip to save money. No pressure, no scare tactics, just honest advice. Later, I took my car to the dealership and found out all the work Scott does is reported to Carfax, which I really appreciated because everything stays documented and organized. Most recently, Scott didn’t even want to do my “30k maintenance” items like transmission fluid because he said it simply wasn’t necessary yet. He checked my car out, inspected it for any defects, and I was on my way! I love this place so much that even after moving to the Bay Area, I’d still rather make the drive than risk going anywhere else. Only advice: book in advance for routine work, they get booked out weeks in advance. Also, I used to work in manufacturing in Oxnard.. at least three of my coworkers who grew up here recommended Williams. Run, don’t walk!
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