Williams Automotive
CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
OUR REVIEWS
(110 Reviews)
Forbes Black, 11/19/2025After the dealer quoted us thousands of dollars for new brakes and a few other things, we took it to Williams Automotive for a 2nd opinion. Scott test drove our minivan and did a thorough inspection. He told us the brakes were fine (8mm on the front pads, 5mm on the rears). He said we needed to change out the motor mounts at some point, and told us exactly what that would cost. He checked the fluids and all the other standard stuff, and gave us a detailed report on the status of everything. For today, we are just paying him for the inspection, but Williams Automotive will be our mechanic from this day on!
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