Williams Automotive
CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
OUR REVIEWS
(127 Reviews)
Ventura, CA
Rob T, 10/26/2026I’ve been going to this Mechanic for over five years, probably close to 10. Have had continuous consistent excellent service from the owner Scott and the crew. Scott in particular has been very conscientious about not recommending extra repairs or service even when I’ve asked about them. He’s also a great communicator and explains things super well. I would highly recommend this business. I have had both routine maintenance as well as significant repairs like timing belt, water pump, starters, etc. done here. He also has some excellent referrals for services he doesn’t offer. The prices have always seemed very reasonable to me.
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